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Support Articles
How to use your Gmail to Receive eSignal Email Alerts
eSignal - Heatmap
How do I provide Support with a Backup File?
Creating the Backup File
Uploading the Backup File to FileShare
Sharing the Backup File with Technical Support via FileShare
Network Issues
Bandwidth Usage
Overview
Bandwidth Estimates
Firewall Configuration
Introduction
Instructions
Key Items to Check on Your Network before Beginning
Firewall Server Configuration
eSignal Software Issues
eSignal - Overall Performance Issues
Freezing
Issues related to your PC or home/office setup
Possible CPU or freezing issues directly related to eSignal
Clearing Old Drawing Tools, Alerts & Mapped Symbols
Important Announcement Regarding Market Volume
eSignal 10.6 - Checking Your Data Manager Settings
Contacting Customer Service and Technical Support
Why don't you offer a toll-free number for customer service?
I didn't get a response to a recent email. What's the best way to email for help?
Troubleshooting - Software conflicts
Interference from Other Known Software Applications
Security, Personal Firewalls and Web Filtering Software
Data Manager Build 468
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