Support/Contact Us

Contact Us

Have billing questions or require technical assistance? Send us an email or have a remote support session to help answer your question.

Phone Support


Americas: +1 (770) 999 4511

Europe: +44 (0)20 3948 6511
Middle East (Sales & Support): +971 2245 4903
Singapore: +65 3158 3105

Press “1” for Billing / Customer Service
Press “2” for Technical Support
Press “3” for Retail Sales

Sales Hours


Monday - Friday
8 a.m. - 6 p.m. EST

Middle East Sales Hours
10 a.m. - 7 p.m. Gulf Time (6 a.m. - 3 p.m. GMT)

Support and Customer Service Hours


Monday - Friday
8 a.m. - 6 p.m. EST (12 p.m. - 10 p.m. GMT)

Need to make a product or service change?


Visit Account Maintenance to make these changes online.

VIEW ACCOUNT MAINTENANCE

Email


For issues relating to billing, account maintenance and payment information

EMAIL CUSTOMER SERVICE

For issues relating to symbols, data or software

EMAIL TECH SUPPORT

For brand new subscribers

EMAIL SALES