Contact Support by Product or Service
Use the links below for Customer Support and Service contact information for the product / service you’re interested in.
LIVE REP SUPPORT
Talk to one of our Technical Support Representatives in real time over the Internet. Get help on technical issues and basic billing issues.
Sunday, 6:00 pm – Friday, 4:30 pm ET (-5 GMT)
Contact us via email for issues relating to billing, account maintenance and payment information.
Contact us via email for issues relating to symbols, data or software.
Press “1” for Billing / Customer Service
Press “2” for Technical Support
Monday – Friday
8:00 am – 6:00 pm ET
The Forums are a great place to talk about product features, new trading strategies, how to get the most out of eSignal and much more.
Link to a listing of days our Customer Service Department will be closed.
If we fail to respond to your inquiry in a timely manner or you feel your issue requires management’s assistance to resolve, please let us know and, where applicable, give as much information about your inquiry as possible.
USER REVIEWS / TESTIMONIALS