eSignal Mobile

eSignal Mobile is a new way of accessing up-to-the-minute information on today's financial markets, your watch list, charting and analytical tools, and more - all on your iPad.

View Pricing

Overview

New Release

eSignal Mobile now available on iPad

eSignal Mobile includes powerful features, such as:

  • Home page - a tablet-friendly version of a default workspace view, with Watch List, Detailed Quote, Chart and News views
  • Full symbol searching capabilities
  • Separate windows for Watch Lists, Detailed Quotes, News, Charts, Stock Options and Hot Lists
  • Company, ETF and Mutual Fund Profile tearsheets
  • Preferences for each window type

eSignal Mobile provides:

Robust Entitlement Control

  • The same eSignal account is used to log on to desktop and mobile - ensuring a user is only logged in to eSignal on one device at any given time. This mitigates the risk of being liable for dual exchange data usage (and associated fees).
  • The same window and data entitlements are used between desktop and mobile, so users will only see on mobile what they are entitled to in desktop.
  • Optimized Mobile Data Usage

    • Conflation settings gives users control over data usage (and associated cellular data costs).
    • Works on WiFi and 3G/4G networks

    Rich user interface and gestures for the iPad

    • Portrait/landscape views
    • Standard iOS gesture usage makes the app easy to learn and use
    • Rich interactive controls and experience

    Features

    eSignal Mobile - Features

    Pricing

    eSignal Mobile Pricing and Sign Up

    eSignal Mobile includes the iPad eSignal Mobile application and the QuoTrek Smartphone applications for BlackBerry and iPhone.

    eSignal Mobile Service Monthly Price
    Available as an add-on to other products*
    $ / month

    * If you subscribe to other eSignal products, including eSignal, Advanced GET and LiveCharts, you can add eSignal Mobile to your other subscription free for the first 30 days* and for only
    $35 / month (at a 40% discount) thereafter. In addition, you can receive other add-on services at a discount.

    Exchange fees apply on all data.

    Fees subject to change. Taxes may apply. Value Added Tax (VAT) may apply in European Union countries. Goods and Services Tax (GST) is applicable for Australian subscribers.

    If you currently subscribe to eSignal or Advanced GET, please click on the sign up button to log onto Account Maintenance to add the eSignal Mobile to your subscription at a discounted rate.

    For information on eSignal or Advanced GET, please contact a sales representative by calling one of the numbers at the bottom of this page.

    Existing Users
    Sign Up Now

    New subscribers, sign up for eSignal first.

    Download

    eSignal Mobile – Download

    Go to the Apple App Store on your iPad to download eSignal Mobile. After downloading, click on the icon to start the app and enter your eSignal or LiveCharts username and password to get started. Click "Remember me" if you want eSignal Mobile to remember your username and password for next time.

    System Requirements

    eSignal Mobile is currently available for the iPad device.

    Minimum device requirements: iPad 2 and above (including iPad Mini)

    OS: Minimum iOS 5.1.1 and above

    Connectivity: Wifi and 3G/4G support included (cellular data usage charges may apply)

    Still having trouble? Contact our Support Team.

    User Guide

    Logging In

    eSignal Mobile is an iPad application designed for eSignal subscribers. In order to access eSignal Mobile, you must have an active eSignal account and a subscription to eSignal Mobile. The same eSignal credentials you use to access the desktop version of eSignal can be used to access eSignal Mobile.

    Connection/Data Access

    eSignal Mobile requires a connection to the Internet through either Wifi or cellular data in order to access and display market data and other information. eSignal Mobile cannot be used as an "offl ine" application.

    Gesture and Functionality Guide by Window Type


    GENERAL:

    Single Tap - on any menu/drop-down element to display the elements inside it; to select an item from a menu or dropdown
    Double Tap - to add or remove items in a modal box from a selection list
    Drag - to scroll through pages of information either horizontally or vertically; to scroll through drop-down menus and selection lists
    Font Size Selectors - allow you to adjust the font size used in the application
    Preferences - displays a screen that allows you to configure display and other preferences for each page in the application
    Save Workspace - saves your eSignal Mobile workspace to the eSignal servers
    Logout - ends your eSignal Mobile session and logs you out of the application. You will be prompted to save changes to your Mobile workspace if any have been made since you last saved your Mobile workspace.
    Info - provides a quick gesture guide plus access to the Terms of Use and other information about eSignal Mobile

    WATCH LIST:

    Single Tap - on a row to enter or modify a symbol; to access the delete row icon
    Double Tap - to access the context menu for a specific row to send the symbol to other windows; to access the Edit Position modal box; to add or remove rows
    Drag - to scroll through the list of symbols in a watch list
    allows you to add new watch lists or delete watch lists
    displays the list in Watch List mode (scrolling vertically)
    displays the list in Summary mode (scrolling horizontally)

    DETAILED QUOTES:

    Single Tap - on a cell in which text is cut off in order to see a tooltip with the full text; on the thumbnail chart to show/hide it
    Tap-and-Hold - to select a cell to be picked up and dragged to another location in the quote grid

    CHART:

    Single Tap - to select a chart plot; to select the plot type, edit and other icons shown on the chart plot area once a chart plot is selected; on a chart marker to see the date and data associated with it
    Double Tap - on a chart plot to open the Chart Object Properties modal box to edit that particular plot's properties
    Drag - with your finger to use the crosshair-tracking function, or when the crosshair-tracking is turned off, to drag the chart horizontally through time
    Pinch - compresses the chart view and expands the viewable time period
    Zoom - expands the chart view and reduces the viewable time period
    changes the currently selected chart plot to OHLC bar
    changes the currently selected chart plot to line
    changes the currently selected chart plot to candle
    changes the currently selected chart plot to area
    displays the Chart Object Properties modal box in order to edit the properties of the currently selected plot
    deletes the currently selected plot
    turns the data view box and crosshair tracking capabilities on and off
    moves the chart view to the left/right when the crosshair tracking is on and dragging the chart cannot be used
    moves the chart view to the most recent bar

    NEWS:

    Single Tap - to select a news headline to display the full news story; on a linked symbol to go to the Detailed Quotes page for that symbol; on a hyperlink in a story to open the hyperlink in the Safari browser on your iPad
    Drag - to scroll through the list of news headlines and the full news story
    displays news headlines in expanded mode (full information displayed)
    displays news headlines in compressed mode (more headlines displayed at a time by restricting text to one line)

    FUNDAMENTALS:

    Single Tap - on a linked symbol to go to the Detailed Quotes page for that symbol
    Drag - to scroll through the information on the page

    OPTIONS:

    Drag - to scroll through the information on the page
    refreshes the information on the page
    shows only In the Money options
    shows only Near the Money options
    shows only Out of the Money options
    shows all options

    HOT LISTS:

    Single Tap - to access and select hot list choices from the drop-down menu
    Double Tap - to access the context menu for a specific row to send the symbol to other windows
    Drag - to scroll through the list of symbols in a hot list
    refreshes the information on the page
    displays the list in Hot List mode (scrolling vertically)
    displays the list in Summary mode (scrolling horizontally)

    Preferences


    APPLICATION:

    Connection Type - used to establish connection to the eSignal Mobile servers. Automatic is the default. You can use other ports if you have trouble accessing data in eSignal Mobile: try 80, 443 and 2812 in that order.
    Wifi Conflation - choose the number of seconds you would like the streaming data to be delayed on a Wifi connection. This is useful for reducing the streaming data load on a poor connection.
    Cellular Network Conflation - choose the number of seconds you would like the streaming data to be delayed on a cellular network connection. This is useful for managing/optimizing the usage of fee-liable data by the eSignal Mobile application.
    Symbol Extensions - choose the default symbol extension associated with the symbols you use most.
    Theme - choose the theme color you prefer for your eSignal Mobile display. Note that the fi rst time you select a new theme, it may take a few seconds for the app to update with the new style.

    WATCH LIST:
    Direction - choose the cells for which you would like the values to be colored in red/green for down/up intraday changes.
    Flashing - choose the cells for which you would like a celllevel flashing highlight in red/green for down/up intraday changes.
    Show Full Precision - shows full precision on all data values
    Show Full Price Precision - shows full precision only on price values
    Show Month Name - shows the full month name in the case of option quotes
    Show Symbol as Description - replaces symbols with security names in the Symbol column
    Flags - choose the types of fl ags for which you would like to see indicators in the Flags column

    DETAILED QUOTES:
    Direction - choose the cells for which you would like the values to be colored in red/green for down/up intraday changes
    Instrument Type Specific Fields - automatically displays fields that are appropriate for the instrument type of the symbol you enter
    Show Short Field Names - displays shortened field labels for all data fi elds that are visible in the quote grid, to save space for data values to be displayed in full
    Show Full Precision - shows full precision on all data values
    Show Full Price Precision - shows full precision only on price values
    Flags - choose the types of flags for which you would like to see indicators in the Flags field

    CHART:
    Symbol Plot Type - sets the default plot type that will be used for symbols
    Expression Plot Type - sets the default plot type that will be used for expressions
    Show Horizontal and Vertical Gridlines - will display watermark gridlines on the chart background
    Full Precision - shows full precision on y-axis and other data values
    Long Header - displays the security name in place of the symbol on the chart plot header
    All Intraday Sessions - will show trading throughout premarket, market and post-market sessions. When it's turned off, only regular market sessions will be displayed.
    Gapless Intraday - used to smooth charts for thinly-traded instruments where there are few data points to plot
    Symbol Value Marker - choose to display the price or an arrow on the y-axis to represent the last price value against the baseline chart plot
    Study Value Marker - choose to display the price or an arrow on the y-axis to represent the y-axis value against a study plot
    Show Markers on Overlays - displays event markers on both the baseline chart plot and any overlaid symbol comparisons

    NEWS:
    Show News Body in Portrait - will display a two-pane News window in portrait view, similar to the two-pane display that is always visible in landscape view

    FUNDAMENTALS:
    There are no preferences for the Fundamentals pages.

    OPTIONS:
    Show All Strikes - displays all options successively in one screen
    Strikes - sets the number of options rows to display on the screen
    Near the Money - sets the number of rows nearest to In The Money rows that should be considered as being Near The Money
    Show Full Precision - shows full precision on all data values
    Show Full Price Precision - shows full precision only on price values

    HOT LISTS:
    Direction - choose the cells for which you would like the values to be colored in red/green for down/up intraday changes
    Flashing - choose the cells for which you would like a cell-level flashing highlight in red/green for down/up intraday changes
    Show Full Precision - shows full precision on all data values
    Show Full Price Precision - shows full precision only on price values
    Show Symbol as Description - replaces symbols with security names in the Symbol column
    Flags - choose the types of flags for which you would like to see indicators in the Flags column

    FAQ

    Support FAQ

    I'm having trouble logging in to eSignal Mobile:

    • Make sure you're using the correct username and password; note that both usernames and passwords are case-sensitive.
    • If you are using the "Remember me" function to save your username and password for login, try entering the username and password again. The password may not look like it has the same number of characters as your actual password when you use the "Remember me" feature - this is done so another person cannot guess your password based on the number of characters shown.

    I'm not getting market data and news in eSignal Mobile:

    • Make sure a Wifi or cellular data connection is enabled and active on your device.
    • Check if you can access other applications or web pages on your device. If you can't, it's likely you are not connected to a data network and may need to contact your cellular network provider or Wifi provider.
    • Try the different connection type options in the Preferences | Applications page.

    My mobile workspace doesn't seem to save changes that I make to it:

    • Make sure you are saving your workspace sessions every time in both desktop and mobile, especially when prompted when you logout of a eSignal Mobile session.

    I don't see my eSignal Desktop Watch Lists, custom News Filters and other saved shared properties in eSignal Mobile:

    • Exit the eSignal Mobile application and login again, especially if you just logged out of eSignal on one device and into another.
    • Check on your eSignal Desktop account to ensure what you expect to see is displayed there. If what you see is correct, save the eSignal Desktop workspace again, exit eSignal Desktop and try in eSignal Mobile again.
    • Reload a previously saved workspace from the File | Local Workspace History in eSignal Desktop. Save it, log out of eSignal Desktop and try logging in to eSignal Mobile.

    eSignal Mobile takes a long time to load:

    • If you clear the local storage on your device, the templates that form the pages of eSignal Mobile will also be cleared and will be re-downloaded when you next log in to the application. This can take some time.

    eSignal Mobile keeps crashing:

    • Close other applications if you are running many at the same time.
    • Large Watch Lists may cause the application to crash. Adjust your data conflation settings in Preferences | Applications or reduce the number of symbols in each Watch List.
    • Delete the application and try to download it again from the Apple App Store.
    • You should not leave eSignal Mobile running in the background of your iPad over a long period of time. Log out and save your changes when you have finished working with eSignal Mobile.

    What mobile platforms are supported by eSignal Mobile?

    eSignal Mobile is designed exclusively for the iPad tablet and will not run on other devices.

    Do you have a mobile app for smart phones?

    QuoTrek Mobile is available for the BlackBerry and iPhone apps. Read more information on QuoTrek Mobile.

    Is eSignal Mobile available as a standalone product?

    No, presently you must be a subscriber to eSignal product in order to subscribe to eSignal Mobile.

    I am an existing QuoTrek user. How do I also get also get eSignal Mobile for my iPad?

    Login to Account Maintenance, add the eSignal Mobile Service to your eSignal account. The eSignal Mobile service automatically includes the iPhone and BlackBerry apps, for no additional fee.

    What is the cost of eSignal Mobile add-on service?

    eSignal Mobile cost $ / month. It includes the iPhone and BlackBerry apps.

    Product Enhancements

    eSignal: offers you award-winning charting tools, streaming stock quotes, back testing and direct access
    to your choice of broker.

    Advanced GET: combines the power of eSignal advanced charting, back testing and choice of online trading brokers with award-winning technical analysis software, including exclusive indicators found nowhere else.

    LiveCharts: offers you reliable data that updates continuously and technical analysis tools to make decisions that can make you money – all via the web at an affordable price.

    eSignal Learning: The strategies and the tools to trade profitably and to help you learn your way to better trades, with actionable trading education, as well as tips, classes and full programs.

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    * If you cancel within the first 30 days of service, all fees will be refunded to you minus any taxes and applicable add-on service / exchange fees and activation fees.