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Customer Support

Product Support: Subscriber Specials

Free Training on the All-New eSignal 11 for a Limited Time Getting our free monthly newsletter with the best in current trading information?
Earn up to $100! Let a friend in on the best trading system available! CME Data Fee Waiver Packages Available for Futures Traders
30-Day, Money-Back Guarantee on eSignal, Advanced GET Edition QLink (RTD) (enhanced DDE): Try this fast and easy data integration tool FREE for 30 days!
Get Mobile Quotes, Charts and News for Less with QuoTrek! Special Introductory Offer of Extended Tick and Intraday Data History for eSignal and Advanced GET Customers
eSignal Market Scanner Trial (for eSignal subscribers only!) Special Introductory Offer of Extended Intraday Data History for eSignal OnDemand Customers
Pre-pay and SAVE!    
To learn more about these specials, call 510.264.1700.

Free Training on the All-New eSignal 11 for a Limited Time

Upgrade to the newest, fastest and most enhanced eSignal ever and take advantage of the free online training to get acquainted with all the exciting new features. View schedule.
Getting our free monthly newsletter with the best in current trading information?

The online newsletter, the Exchange*, brought to you by eSignal, is FREE each month and packed with some of the best current information on trading you'll find anywhere. Read this month's issue of the Exchange.

* All subscribers should receive a monthly email message announcing the new issue. Contact us if you are not receiving this message.
Earn up to $100! Let a friend in on the best trading system available!

Follow three easy steps to refer a friend. You earn credit toward your eSignal subscriptions. And there's no limit to the number of referrals! Find out more about the Refer-a-Friend program.
CME Data Fee Waiver Packages Available for Futures Traders

Download the latest version of eSignal or eSignal, Advanced GET Edition and, with a funded participating broker account, you can qualify to receive a waiver of your CME exchange data fees. To find out more, visit our Data Fee Waiver Bundles page, or call 510.264.1700.
30-Day, Money-Back Guarantee on eSignal, Advanced GET Edition

With Advanced GET, you get our iron-clad, no-questions-asked, 30-day, money-back guarantee. We're sure our industry-leading market analytics program, including coaching and classes from Advanced GET expert traders, will help you become a better trader. But, if you are not satisfied, you can return the software, and we will refund your purchase price (minus any taxes and applicable add-on service / exchange fees) in full. Call 800.815.8256 to sign up.

QLink (RTD) (enhanced DDE): Try this fast and easy data integration tool FREE for 30 days!

If powerful market analysis using real-time data is important to you, you'll want to try our enhanced DDE add-on, QLink, on us, for 30 days. Learn for yourself how this tool brings essential pricing information trade-by-trade, quote-by-quote into your Excel spreadsheet, with flexible worksheet design that allows for instant changes to formulas. Add QLink FREE for 30 days to your eSignal or eSignal OnDemand account today. Download the QLink plug-in.
Get Mobile Quotes, Charts and News for Less with QuoTrek!

eSignal, eSignal Pro, FutureSource Workstation, Market-Q and LiveCharts subscribers, set yourself free with this wireless add-on service! QuoTrek brings you access to global stock quotes, charts and news via your iPhone, BlackBerry, Android and other Java-enabled devices. Add it to your subscription, and you can try it FREE for a month. Experience the power that comes with freedom. QuoTrek's monthly fee is also discounted 40% for subscribers to these products!

Special Introductory Offer of Extended Tick and Intraday Data History for eSignal and Advanced GET Customers

Our Extended Tick and Intraday Data History package (normally, a $ / mo. add-on to eSignal or Advanced GET) is yours FREE for 30 days for a limited time. The intraday market data we offer goes back as far as 1997, depending on the exchange grouping (for example, North American Stocks), and the tick data as far back as 40 days and is ideal for back testing market strategies. Learn more about eSignal Extended Tick and Intraday History Data.

Add the Extended Tick and Intraday Data History package to your eSignal account.

To add the Extended Tick and Intraday Data History package to your Advanced GET account, please contact Customer Support.

eSignal Market Scanner Trial (for eSignal subscribers only!)

Get a FREE, 30-Day Trial on the Turbo package, a suite of five scanners that act as your eye on the market in pre-trading and throughout the trading day. Learn more about the eSignal Market Scanner.

Add the eSignal Market Scanner (Turbo package) to your eSignal account.

Note: If you wish to cancel the service, you can contact the Customer Service department.

Special Introductory Offer of Extended Intraday Data History for eSignal OnDemand Customers

Our Extended Intraday Data History package (normally, a $ / mo. add-on to eSignal OnDemand) is yours FREE for 30 days for a limited time. The intraday market data we offer on eSignal OnDemand goes back as far as 1997, depending on the exchange grouping (for example, North American Stocks), and is ideal for back testing market strategies. Learn more about eSignal OnDemand Extended History Data.

Add the Extended Intraday Data History package to your eSignal OnDemand account.

Pre-pay and SAVE!

Pre-pay your eSignal account and look at how the savings compare to a month-to-month account: Call 510.264.1700.

  eSignal Premier Plus
Month-to-Month: $206/mo.
eSignal Premier
Month-to-Month: $134/mo.
Pre-pay amount: $186/mo. $120/mo.
A monthly savings of: $20/mo. $14/mo.
  x 12 months x 12 months
A total savings of: $240
(1+ month FREE)
$168
(1+ month FREE)