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Customer Support

Product Support: Subscriber Specials

Earn up to $100! Let a friend in on the best trading system available! Getting our free monthly newsletter with the best in current trading information?
30-Day, Money-Back Guarantee on eSignal, Advanced GET Edition CME Waiver Packages Available for Futures Traders
Get Mobile Quotes, Charts and News for Less with QuoTrek! eSignal Market Scanner Trial (for eSignal subscribers only!)
Pre-pay and SAVE! Introducing eSignal QLink (DDE): Try this fast and easy data integration tool FREE for 30 days!
To learn more about these specials, call 510.264.1700.

Earn up to $100! Let a friend in on the best trading system available!

Follow three easy steps to refer a friend. You earn credit toward your eSignal subscriptions. And there's no limit to the number of referrals! Find out more about the Refer-a-Friend program.
Getting our free monthly newsletter with the best in current trading information?

The online newsletter, the Exchange*, brought to you by eSignal, is FREE each month and packed with some of the best current information on trading you'll find anywhere. Read this month's issue of the Exchange.

* All subscribers should receive a monthly email message announcing the new issue. Contact us if you are not receiving this message.
30-Day, Money-Back Guarantee on eSignal, Advanced GET Edition

With Advanced GET, you get our iron-clad, no-questions-asked, 30-day, money-back guarantee. We're sure our industry-leading market analytics program, including coaching and classes from Advanced GET expert traders, will help you become a better trader. But, if you are not satisfied, you can return the software, and we will refund your purchase price (minus any taxes and applicable add-on service / exchange fees) in full. Call 800.815.8256 to sign up.

CME Waiver Packages Available for Futures Traders

Download the latest version of eSignal, eSignal, Advanced GET Edition, or eSignal OnDemand – Mini Futures and, with a funded participating broker account, you can qualify to receive a waiver of your CME exchange fees. To find out more, visit our Fee Waiver Bundles page, or call 510.264.1700.
Get Mobile Quotes, Charts and News for Less with QuoTrek!

eSignal, MarketCenter LIVE and FutureSource Workstation subscribers, set yourself free with this wireless add-on service! QuoTrek brings you access to global stock quotes, charts and news via your Pocket PC, BlackBerry PDA and smart phone. Add it to your subscription, and you can try it FREE for a month. Experience the power that comes with freedom. QuoTrek's monthly fee is discounted 40% for eSignal, MarketCenter LIVE and FutureSource Workstation subscribers!

eSignal Market Scanner Trial (for eSignal subscribers only!)

Get a FREE, 30-Day Trial on the Turbo package, a suite of five scanners that act as your eye on the market in pre-trading and throughout the trading day. For more information on the eSignal Market Scanner product, click here. Note: If you wish to cancel the service, you can contact the Customer Service department.
Pre-pay and SAVE!

Pre-pay your eSignal account and look at how the savings compare to a month-to-month account: Call 510.264.1700.

  eSignal Premier Plus
Month-to-Month: $195/mo.
eSignal Premier
Month-to-Month: $125/mo.
Pre-pay amount: $160/mo. $95/mo.
A monthly savings of: $35/mo. $30/mo.
  x 12 months x 12 months
A total savings of: $420
(almost 3 months FREE)
$360
(4+ months FREE)
Introducing eSignal QLink (DDE): Try this fast and easy data integration tool FREE for 30 days!

If market analysis using real-time data is important to you, you’ll want to try this tool, on us, for 30 days. Learn for yourself how this powerful tool brings essential pricing information trade-by-trade, quote-by-quote, as well as your historical trades, right from your eSignal application into your Excel spreadsheet. Add it to your eSignal account today. Add QLink to your account. Download the QLink plug-in.