spacer esignallogo
 |  Contact Us   

 

Customer Support

QCharts: Support Contact

Email Support

Customer Service:

Contact us via email for issues relating to billing, account maintenance and payment information.

Tech Support:

Contact Tech Support via email for issues relating to symbols, data or software.

Phone Support

Phone: 510.785.1254
Fax: 510.266.6060

Press "1" for Customer Service
Press "2" for Tech Support

Phone Support Hours:
9:00 a.m. - 5:00 p.m. ET, Monday - Thursday
9:00 a.m. - 4:30 p.m. ET, Friday

Sales Department:
Phone: 866.872.3377


QCharts Forums

The Forums are a great place to talk about product features, new trading strategies, how to get the most out of QCharts and much more.


eSignal Holiday Schedule

Link to a listing of days the eSignal Customer Service Department will be closed.


Customer Care

If we fail to respond to your inquiry in a timely manner or you feel your issue requires management's assistance to resolve, please let us know and, where applicable, give as much information about your inquiry as possible.