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Customer Support

QCharts: Support Contact

Email Support

Customer Service:

Contact us via email for issues relating to billing, account maintenance and payment information..

 

Tech Support:

Contact us via email for issues relating to symbols, data or software.

Phone Support

Phone: 510.264.1700
Fax: 510.266.6060

Press "2" for Tech Support

Phone Support Hours:
5:00 a.m. - 4:30 p.m. PT, Monday - Friday


QCharts Forums

The Forums are a great place to talk about product features, new trading strategies, how to get the most out of QCharts and much more.

Holiday Schedule

Link to a listing of days the eSignal Customer Service Department will be closed.

Customer Care

If we fail to respond to your inquiry in a timely manner or you feel your issue requires management's assistance to resolve, please let us know and, where applicable, give as much information about your inquiry as possible.

User Reviews / Testimonials

Read what other users say about our products or submit your own user review / testimonial.