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Customer Support

MarketCenter LIVE: Support Contact

LiveRep Support

Talk to one of our Technical Support Representatives in real time over the Internet. Get help on technical issues and basic billing issues.

LiveRep Hours:

Sunday, 3:00 p.m. - Friday, 1:30 p.m. PT (-8 GMT)

Email Support

Customer Service:

Contact us via email for issues relating to billing, account maintenance and payment information.


Tech Support:

Contact Tech Support via email for issues relating to symbols, data or software.

MarketCenter LIVE Forums

The Forums are a great place to talk about product features, new trading strategies, how to get the most out of MarketCenter LIVE and much more.

eSignal Holiday Schedule

Link to a listing of days the eSignal Customer Service Department will be closed.

Customer Care

If we fail to respond to your inquiry in a timely manner or you feel your issue requires management's assistance to resolve, please let us know and, where applicable, give as much information about your inquiry as possible.