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Customer Support

FutureSource Workstation: Support Contact

Email Support

Customer Service:

Contact us via email for issues relating to billing, account maintenance and payment information.

Tech Support:

Contact Tech Support via email for issues relating to symbols, data or software.

Phone Support

NORTH AMERICA

Phone: 630.792.2800
Fax: 630.792.2600

Press "1" for Tech Support
Press "4" for Service or Billing

Phone Support Hours:
6:00 a.m. - 6:00 p.m. CT

Sales Department:
Phone: 800.283.0153

 

EUROPE

Phone: +44 (0)20 7825 8777
Fax: +44 (0)20 7825 7570

Phone Support Hours:
07.00 - 17.30 GMT

Sales Department:
Phone: +44 (0)20 7825 8701
Fax: +44 (0)20 7825 7570

 

 

AUSTRALIA

Phone: +61 (2) 8668-1600
Fax: +61 (2) 9267-5786

Press "1" for Sales
Press "2" for Customer Service and Tech Support

Phone Support Hours:
8:30 a.m. - 5:30 p.m. Australian ET


FutureSource Forums

The Forums are a great place to talk about product features, new trading strategies, how to get the most out of FutureSource Workstation and much more.


eSignal Holiday Schedule

Link to a listing of days the eSignal Customer Service Department will be closed.


Customer Care

If we fail to respond to your inquiry in a timely manner or you feel your issue requires management's assistance to resolve, please let us know and, where applicable, give as much information about your inquiry as possible.