Welcome to the eSignal 11 New User Orientation. This guide is designed to help you get started using eSignal and introduce you to the available resources to help you find what you're looking for.
Before you download the software or start your service, please review the eSignal System Requirements to ensure that your PC will work with eSignal.
eSignal 11 has two versions available to support a broader range of PCs, 32-bit and 64-bit. To find out which version is best for you, right click the Computer icon on your Desktop or Start Menu and select Properties. The System type will determine which version you'll need to download.
Once you've determined your System type, go to the Download page and choose the appropriate download. When the download is complete click Run. Accept the License Agreement and continue selecting Next until you are prompted to enter your Username and Password (both of which are case sensitive). Click Install followed by Finish.
Once the installation is complete, you'll see the eSignal 11 icon on your Desktop.
For detailed install instructions, see our KnowledgeBase article on Installing eSignal 11 or check out the pre-recorded video clip titled "Installing eSignal 11" on the eSignal Product Training page.
PAGES
The workspace is comprised of several window types collectively referred to as a Page. When you first launch eSignal, you'll see a sample page titled "Main".
The window type, size, and orientation are all saved as part of the Page file. Any time you make changes to your workspace it's recommended that you save your Page so that your work is properly saved. In addition, a backup of your Page files is advised anytime you re-install or upgrade to a newer version.
Creating a New Page
To create a new page, click the eSignal (eS) icon from the main menu followed by New Page (or click the plus [+] sign in the bottom left corner of the screen). You'll see a New Window menu that will allow you to open various windows types. Select a window type then click Create. You can open several of the same window types in this menu such (i.e. three charts and two Watch Lists). To open a new window once this menu is closed click New from the Main Menu then select a window type.
Saving Pages
Once all the windows in your page have been organized and configured, click the eS button from the main menu and choose Save Page As. Assign the page a new name then click Save. In the example below we've created a custom page called MAIN PAGE. You'll notice that pages appear as tabs at the bottom of the screen making it easy to quickly switch from page to page.
DOCKED WINDOWS
By default, the page mode in the program is set to Docked, which means that any new window opened will snap (or autosize) to the other windows in the page without any overlapping. Moving windows around is as easy as dragging a window to a new location. In this mode all the other windows adjust to the new location automatically. Windows can be detached (floated, popped out) simply by clicking a dragging to a new monitor. Press Control while dragging the window to return a detached window.
You can change the window mode to Standard or Standard with Autosize (under Application Properties, Appearance) if you wish to manually resize a window without having the neighboring windows resize automatically.
THEMES
Themes allow you to customize the overall look and color of the application. There are two color themes currently available; Frost (white) and Graphite (Black) with many more on the way for 2011. Select Application Properties, Appearance to customize a theme. In the example below the Frost theme has been selected.
LANGUAGE PACKS
eSignal 11 offers the ability to use the application in a different language. Each word or phrase within the application has an identifier associated with it. With the Language packs, we've mapped each text piece with a translated version of that same word. Version 11 has been translated into 8 different languages so far:
English
Spanish
German
French
Italian
Russian
Chinese
Japanese
To access this feature, select Application Properties. In the Appearance tab, you'll find English as the default. Use the drop down menu to select a new language.
In this example we have selected Japanese. Please note that you must restart the application to implement the new language setting. In the event that you inadvertently select the wrong language you can navigate to the same menu and English will be the first language listed.
UNDO / REDO
The Undo / Redo feature is organized by window. If you currently have a Watch List selected, this feature will appear under the Watch List menu. Since this feature is tied to the window, you can conveniently undo errors from one window from earlier in the day without losing the changes you made to other windows during the same period.
For example, if you've entered symbols in the Watch List followed by many changes throughout the day to your charts, you can easily undo the changes to your Watch List without impacting the work you've done on the charts. Select the Watch List menu followed by Undo or use the keyboard shortcuts (Control+Z to Undo and Control +Y to Redo).
WATCH LIST
The Watch List allows you to track your symbols in a spreadsheet format. To open a Watch List window go to the main menu and select New, then click Watch List.
Once a new Watch List opens, enter a new symbol by clicking on any empty row under the Symbol column. Type the symbol and click Enter.
Customizing Columns
To add a new column to the Watch List right-click an existing column and select Add Columns. Once the column has been added, you can click-and-drag to set the order of the columns.
STUDIES / FORMULAS IN WATCH LIST
One of the biggest features to come out of eSignal 11 is the ability to put your studies and formulas into your Watch List. Any technical indicator that eSignal carries can now be loaded, including Add-On and custom EFS formulas!
By doing so, you can create custom scanners by sorting lists of symbols with an unlimited number of possible trade setups. EFS and Add-On Studies can even provide Buy / Sell signals. You can add a study or formula to your Watch List in the same way that you would add a new column. Right click an existing column header and select Add Columns. You'll notice tabs for Built-in Studies, Formulas, and Add-on Studies (subscription based).
Select the study you wish to add and click apply. Multiple studies can be added from this menu.
Click close once you're done adding studies. The selected studies will appear in your Watch List.
The Watch List contains a menu to edit the Symbol List and Headings along with the Summary Mode and Sorting Panel icons.
The Symbol List stores sample and user created symbol lists. To create a new list, select the Edit List icon followed by New List. Once you have entered all your symbols, select Save List (also under the Edit List menu) to ensure that all your work is saved. The Edit List menu also contains the option to Rename, Duplicate, and Remove existing Lists.
The Headings box allows you to select from a list of pre-set headings designed for Stocks, Futures, Options and other contract types. There is also the ability to create and save new custom headings along with renaming, duplicating, or removing existing ones.
In the headings menu you'll find an option to select Portfolio. Price and Quantity of shares purchased and sold can be tracked via the Portfolio.
Once the Portfolio is selected, enter the symbols you wish to track. To enter a new position, double click the row of one of the symbols you have entered. In the prompt below, you'll be able to specify the Quantity, Action (Long vs. Short positions), as well as Entry and Exit Price.image
The Summary Mode button allows you to toggle the display of the Watch List between the Standard mode and the Summary mode. The Standard Mode displays the symbols vertically under a single Symbol column. The summary mode displays multiple column headings in the same row which allows more symbols to be displayed in the same space.
Watch List Properties
Right click the Watch List and select Properties to access the Watch List Properties menu which includes the following:
Default Cell
Symbol Field
Comment
Grid Lines
Direction
CHART WINDOW BASICS
One of the key features in the new Chart window is the way each object is clickable…studies, lines, even the candles and bars are selectable. From there, you can drag and drop them to overlay or re-order them, or with just a quick double-click, you can edit the selected object. There are also toolbars that slide down into view, and then tuck back up into the title bar when you're finished with them, to save you even more space.
New Chart
To open a new chart, click the New button from the main menu then select Chart. A keyboard shortcut (Control +1) is also available.
Insert Symbol
To enter a symbol in the Chart Window first ensure that the chart is the active window then type the first letter of the symbol you wish to enter. The symbol will automatically populate the symbol box located in the top left hand corner of the chart window. You can also right click the chart and select Insert Symbol to bring up the Symbol/Interval prompt.
Insert Interval
There are 2 methods for entering a chart interval. The interval can be changed by typing the interval number (i.e. 5 if it is going to be a five minute chart) or by typing a comma (,) to enter non minute intervals such as D (Daily), W (Weekly), M (Monthly).
The second way to enter an interval is by clicking on the interval (clock) icon located next to the interval box. Selecting the interval icon will display a variety of default intervals to choose from. Click here for a description of Tick Based intervals.
Symbol and Interval Linking
The symbol and interval linking buttons are located is the top left hand corner of the Chart Window.
The Symbol Link feature allows you to link 2 or more windows together. Once the symbol link has been activated, a symbol change in one window will be automatically reflected in all of windows that have been linked. To link two windows together just click on the Symbol Linking button and then select a color. Select the same color on the 2nd window and those two windows will be Symbol Linked.
Interval Linking makes it possible to link 2 or more Chart Windows together by Interval. Once the Interval Linking has been activated, interval changes can be easily applied across multiple charts. The Interval Linking works the same way the Symbol Linking button does. Just Click on the Interval Linking button and then select a color. Select the same color on the 2nd Chart Window and those two Charts Windows will be Interval Linked.
Time Templates
Time Templates are a feature that allow the user to set the start and end times displayed in the Chart Window. They can also be used to specify the number of days or bars that are displayed. Right click in the Chart Window, go to Time Templates, then you can click on Format to create a Time Template. The window below will appear:
To create a new Time Template, click on the plus sign 
in the top left hand corner of the Time Template Window.
Name: In the Name Field, provide a name for the new template.
Data Range: Use this feature to request a range of data to be loaded on the chart. Rather that scrolling back to request more data, a set amount of data can be preloaded on the chart using this feature. Dynamic is checked by default. Uncheck this setting if you wish to use the static view (quotes are not updated). You can choose to load a set number of days or bars using the drop down menu.
Sessions: Automatic will set the start and end times based on when the exchanges opens and closes. You can customize the start and end times by unchecking Automatic and entering the times manually. Select close once you are done making changes.
To load your Time Template on the Chart Window, right click in the Chart Window, go to Time Templates and then select your Time Template.
Chart Properties
To access the Chart Properties, right click the chart and select Properties. This menu allows you to further customize the chart settings which include:
Background and Grid
Scales
Data Window
Cursor
Status Line
CHART STUDIES AND DRAWING TOOLS
eSignal 11 offers a diverse set of Studies and Line Tools.
Insert Study
To insert a Built-In Study such as Volume or a Moving Average, click the Built-In Studies icon 
at the top of the Chart. Highlight and left click the study to add it. Alternatively you can right-click the chart and select Insert Study.
This will give you access to 3 tabs including Built-In Studies, Formulas, and Add-on Studies. Click here for a list of Add-on Studies which are subscription based.
Edit Study
To edit a study, right click the Chart then select Format Object. Alternatively you can access the Format Object menu by double clicking the study on the chart. In the Format Object menu, highlight the study in the the left panel to make changes. There are several options available under the style menu that you can try including Histogram, Square Waves, Crosses and more. In the top left corner there are 4 icons. The first 2 (up/down arrows) can be used to resort the order in which the studies appear. Next is the unmerge icon followed by the toggle visibility icon. The toggle visibility icon will uncheck the study in the left panel, preventing it from being displayed on the chart. The studies can be checked/unchecked manually without using the icon.
Remove Study
To remove a Study from the Chart, right or left click the study then press the Delete key on your keyboard. Right clicking the study will bring up the Remove option which can be used in place of the Delete key. Remove all the studies from the chart by right clicking and choosing Remove All Studies.
Merge Studies
You can merge two or more studies, as well as overlay studies over the bars in the chart, sharing a common scale in order to display properly. To perform this, single left click on the study you want to merge. After you single click on the study you will see little squares added to the study. Place your mouse cursor over one of those squares, hold down your left mouse button, then drag your mouse cursor overtop another study and then release the left mouse button.
To unmerge the studies, right click and select Format. Highlight the study and select the unmerge icon:
Stack Studies
When you add indicators such as MACD and Stochastic to the chart, they display in a seperate pane below the chart. The Stack Studies feature allows you to view the studies one at a time in a tabbed format as shown below. Right click the chart and select Stack Studies to toggle this feature on or off.
Maximize Study
A study that appears in a separate pane below the price bars (RSI, Volume, Price Osc., etc) can be maximized. Once maximized the study is displayed in the entire chart with the price bars hidden. Double left click the study pane (anywhere other than the study itself) to maximize or restore the study.
Insert Drawing Tool
Trend lines, text and Fibonacci tools can be accessed via the Drawing Tools Toolbar. Select the Drawing Tools icon 
to display the Drawing Tools Toolbar.
Alternatively you can access the Drawing Tools by right clicking the Chart and selecting Insert Drawing Tool. A side menu will appear and then you can select the type of line you wish to draw.
Edit a Drawing Tool icon by right clicking it (or double left clicking) and selecting Format.
Select the tool from the left panel in order to make changes.
Remove Drawing Tool To remove a Trend Line or any Drawing Tool, left click the tool and press the Delete key on your keyboard or right click the tool and use the Remove (Trend Line) feature:
Removing All Drawing Tools
You can Opt to Remove All Drawing Tools (vs. one at a time) by right clicking the chart and selecting Remove All Drawing Tools.
Hot Lists are pre-built scans that look through the markets to identify the best trading opportunities and update them automatically every 30 seconds. There are the traditional gainers, losers and volume lists here, but also unique scans, such as Unusual Volume, Most Volatile and Trade Rate Hot Lists.
To open a Hot List, select New from the main menu then click Hot List.
The Hot List appears in a spreadsheet format with the symbols listed by Value. The Value is dependent on the Hot List selected. A description of the various Hot Lists can be found below.
Hot List Descriptions
Above VWAP (cents): Stocks whose current price is farthest above the Volume Weighted Average Price (VWAP) for the day
Below VWAP (cents): Stocks whose current price is farthest below the Volume Weighted Average Price (VWAP) for the day
Largest Range: Stocks with largest net difference between today's high and low (or yesterday's close, if outside today's range)
Monthly Pct Gainers: Stocks with the largest percentage gain in price in the last month
Monthly Pct Losers: Stocks with the largest percentage drop in price in the last month
Most Volatile: Stocks with the largest percentage difference between today's high and low
New Yearly Highs: Stocks making new yearly highs
New Yearly Lows: Stocks making new yearly lows
Point Gainers: Symbols with the largest positive Net change from yesterday's close
Point Losers: Symbols with the largest negative Net change from yesterday's close
Pct Gainers: Stocks with the largest positive Net percentage change from yesterday's close
Pct Losers: Stocks with the largest negative Net percentage change from yesterday's close
Quarterly Pct Gainers: Stocks with the largest percentage gain in price in the last three months
Quarterly Pct Losers: Stocks with the largest percentage drop in price in the last three months
Trade Rate: Trade Rate: Stocks with the most number of trades in the last 30 seconds (part of calculation based on 65-day avg daily volume)
Trades: Stocks with the most number of transactions recorded today
Unfilled Gaps: Stocks with the largest unfilled opening gap - where the stock opens away from yesterday's close
Unusual Volume: Stocks whose volume today is farthest above the 65-day average daily volume (volume has to be greater than 50000)
Very Short Term Down: Stocks whose current price is farthest below the extreme high price of the last fifteen minutes
Very Short Term Up: Stocks whose current price is farthest above the extreme low price of the last fifteen minutes
Volume: with the highest number of shares traded today
Volume Rate: Stocks with the most number of shares traded in the last minute (based on 65-day avg daily volume)
Weekly Pct Gainers: Stocks with the largest percentage gain in price in the last five trading days
Weekly Pct Losers: Stocks with the largest percentage drop in price in the last five trading days
To avoid the inclusion of thinly traded equities, only equities that trade at least 100,000 shares with at least 50 transactions will be included in the results, although some exceptions may apply. Hot Lists begin to calculate at market open (9:30 am ET) with some lists continuing to update with post market activity (NASD Trade Rate, for example). Pre-market activity is not included.
Hot List Configuration
On the Title Bar at the top of each Hot List, you'll be able to customize each scan using the following options.
Choose from Stock or Index.
Select a specific exchange for your scan. Alternatively you can then select a more general market (i.e. US or Canadian issues):
Next, choose a Hot List.
You can choose display the number of results from 1 to 100 for each list:
Display the results in two columns instead of one by clicking the Summary Mode button:
Editing Columns
You can change the order of the Column headings by clicking and dragging. Left click any column and drag right or left to move to a new position.
Right click an existing Column to add or remove.
Add Column: Displays a submenu which allows you to select to columns to add:
Remove: Removes the selected column from the header bar.
Arrange Columns: Sizes columns so that they are "best fit" width.
MARKET DEPTH
The Market Depth window displays the best bid and ask prices by Market Maker in descending order. It's used to help gauge supply and demand to potentially identify buying and selling opportunities. This window is commonly used to view NASDAQ Level 2 although other views such as TotalView, CME Depth, and NYSE Openbook are gaining in popularity.
To Open a Market Depth Window select New from the Main Menu, followed by Market Depth. A keyboard shortcut (Control +4) is also available.
Symbol and View
On the title bar, enter the symbol and press enter:
Depending on the symbol you select, the next field will display the views available for that symbol. For NASDAQ symbols Level 2, TotalView, ARCA and Singlebook may be available. If you're viewing a CME Globex symbol such as the E-minis (ES #F), CME Depth will appear in this field.
The following Market Depth services are subscription based. You'll need to add the service to your account to gain access. Here are the views currently available:
Nasdaq L2: Displays full order-by-order depth-of-book in NASDAQ, NYSE, Amex and regional-listed securities.
NYSE Open Book: Provides a real-time view of the specialist's limit-order book. The NYSE Open Book provides aggregate order volume information for all bids and offers on all NYSE-traded issues between 7:30 AM EST and 4:30 PM EST.
ARCA: Displays the quotes from the ARCA (Archipelago) ECN or Electronic Communication
Single Book: Shows Nasdaq book depth on listed symbols.
CBT: Displays mini, electronic and Globex data.
CME: Displays mini, electronic and Globex data.
TotalView: Displays multiple quotes from single market makers to buy or sell a stock plus anonymous postings.
LSE: Displays London Stock Exchange (LON) stocks.
Over-the-Counter: Displays Bulletin Board and Pinksheet stocks.
EuroNext: Displays EuroNext (EEB) stocks.
TSX: Displays Toronto Stock Exchange's (TC) order book with committed, tradable volume at each bid and ask level.
TSX Book: Displays Toronto Stock Exchange's (TC) entire order book before a trade occurs, as well as broker information.
Column Headings
Drag and drop (hold the left click and drag to the new location) to resort the order of the headers.
Right-click the Column Header to display a list of available column headings. Check or uncheck the fields you wish to view. Selecting Arrange Columns will evenly adjust the width of each column.
DOME Mode, Depth, and Ticker
Select Market Depth from the main menu to access the DOME Mode, Depth Meter, and Ticker.
DOM Mode (Depth of Market)
This function will split the Bid/Ask data field vertically, displaying the Ask data on top and Bid data at the bottom of the split:
Depth Meter
This bar is a representation of the the Bid/Ask size being offered by the Market makers at particular price levels:
To display the Depth Meter, select Market Depth on the menu bar and then left-click on Depth Meter, or right-click anywhere within the Market Depth window and select Depth Meter.
To change settings of the settings for the Depth Meter, select Properties from the Market Depth menu and then left-click on Levels to specify Select the colors and increments of the price levels.
The Ticker will display the time, MM (Market Maker), Type (Bid/Ask/Trade), Price and Size. To change settings of the T&S Ticker, right click the mouse in the market Depth window and click on Ticker Properties. The properties window will allow you to change the Display, MM quote colors, and Trade colors.
ADDITIONAL WINDOWS
For information on other windows types that are available please see the following:
Detailed Quotes
News Window
Option Chain
Research Window
Symbol Search
Time and Sales
Wherever possible, eSignal uses standard exchange symbology. We have separated the formats into their respective categories, so they're easier to follow.
See our Symbol Directory for a list of all A - Z listings and Symbol Formats for specific exchange codes.
Indices: Index symbols begin with a $ sign (example: $INDU is the Dow Jones Industrial Average). Delayed Indices are available at no cost. For Real-time Index data you must subscribe to the appropriate service.
For a list of Popular symbols including info on our Global Indices please see our Symbols Guide - eSignal Indices and Index FAQ's for more information.
Market Stats
Market Stats is a new service in eSignal 11 based on the Breadthalizer statistics in our QCharts product. Market Stats provides more than 250 market breadth statistics which can be useful in assessing the general direction of NYSE, AMEX, NASDAQ, and DJ Stocks. Many of the statistics are familiar, but many more are unique to eSignal - no other data service provides the depth of analysis of the US stock market.
North American Stocks: For U.S. stocks, use the commonly known symbols for them (IBM, GE, GM, etc.). If you are looking for a warrant, class stock, preferred stock, or other special issue, or for Canadian stocks, you'll need to add a two-character exchange identifier.
European, African, and Asia / Pacific Equities: For these symbols, use the same format as with U.S. stocks but add a 3-character exchange identifier to the end of the symbol.
North American Futures: Standard format for North American futures is a two-character symbol, month code, last digit of the expiration year. (ES Z9 is the CME E-Mini contract for Dec 09.) (Note: For continuous contracts, replace the month and year code with #F [ES #F].)
European and Asia / Pacific Futures: These symbols use the same format as U.S. futures, but we add a 3-to-4-character exchange identifier on the end. (Note: Currently, eSignal does not have continuous contracts for international futures data.)
Forex: Standard format for foreign currency symbols is a three-character symbol, space, spot code, dash, then FX. By default, each is the cross rate for the U.S. dollar. To view other cross rates, combine the 2 Forex symbols. For example:
- EUR A0-FX - Euro / U.S. Dollar
- EURGBP A0-FX - Euro and British Pound
Options: Per the Options Symbology Initiative, the format is as follows:
O:(Underlying Symbol), a space, (Two Digit Year), (Put/Call and Expiration Month Code), (Strike Price)
Some examples:
O:MSFT 10D25.00 (Microsoft April 2010 Call at 25.00)
O:IBM 10S100.00 (IBM July 2010 Put at 100.00)
In addition, there's an optional regional ID code and an exchange day identifier, used for quarterly, weekly or any expiry other than the third Saturday.
O:(Underlying Symbol), a space, (Two Digit Year), (Put/Call and Expiration Month Code), (Strike Price), Day Identifier, =Regional Exchange ID
Some examples:
O:DIA 10F74.00D30 (DIA March 30, 2010 74.00 Call - Quarterly expiration)
O:IBM 10S100.00=B (IBM July 2010 Put at 100.00 from the Boston Stock Exchange)
Indices: Indices are divided into 3 groups: eSignal Indices, World Indices and International Indices.
- eSignal Indices: Each symbol begins with a $ sign (example: $INDU is the Dow Jones Industrial Average). Please see the Symbols Guide - eSignal Indices for more information.
- World Indices: This is a collection of indices from around the world available in a single bundle as an add-on service.
- International Indices: Many of the European and Asia / Pacific exchanges separate equities and indices into separate and distinct categories. Some charge an additional fee for indices as well.
For more information, please see Symbols Formats and our Symbols Directory.
eSignal uses the JavaScript language as a foundation for eSignal Formula Script, or "EFS" for short. This allows you to develop your own custom studies, as well as a series of customizable sample formulas, so you'll be able to test your trading strategies on days, weeks and years of historical data. Learn more about EFS by viewing a video titled "EFS Basics" listed on the eSignal Product Training page under "Pre-Recorded Training Sessions" toward the bottom of the page.
Formulas and Studies (Appendix A) (PDF)
This appendix in the eSignal manual goes over eSignal advanced charting formulas / studies and provides you with the basics required to start applying formulas to eSignal advanced charts. It is organized into the following four sections:
- eSignal Formula Engine and Formula Basics
- eSignal Formula Library (descriptions of the more than 50 customizable sample formulas)
- eSignal Advanced Charting Studies (descriptions of more than 20 technical studies)
- eSignal, Advanced GET Edition, Premium Technical Studies
The "JavaScript for EFS Video Series" educates the viewer on programming concepts, using JavaScript, the foundation language for eSignal Formula Script (EFS). This series also leads the viewer through many examples using the EFS Editor and the EFS Output Window. It is the perfect place to start for someone who is new to programming and wanting to learn more about it.
EFS Help Center and Library
Here, you will find a complete collection of EFS reference materials, how-to guides and an extensive library of EFS formulas developed for eSignal users.
To suggest an EFS study to be developed by eSignal, please post the details of the study to our New Study Suggestions forum. (You must be a registered member of the eSignal Forums in order to use this service; registration is free.) Register now to join the eSignal Forums.
To hire an EFS consultant for custom formula development, please contact one of our EFS Development Partners.
Third Party Programs / Add-Ons
eSignal offers two forms of integration to its datafeed through the eSignal Application Programming Interface (API) and the eSignal Desktop API with ActiveX® COM technology. More third party software companies have written their software to be compatible with the eSignal API than for any other quote service. Third party software, such as Metastock from Equis International and OmniTrader from Nirvana Systems, offers advanced technical analysis to eSignal subscribers.
eSignal Desktop Application Programming Interface (API) with ActiveX Technology
The eSignal Desktop API with ActiveX technology provides developers with a fast, easy way to develop applications that access eSignal's real-time and historical data. Read more about the eSignal Desktop API with ActiveX technology.
Additionally, add-on studies, such as the Bollinger Band Toolkit, are available. Learn more about the studies that can be added onto eSignal.
TRADING INTEGRATION
We offer Integrated Trading with a host of Brokerage Parners. Read more about our trading integration feature that allows you direct access to your choice of broker or trading service provider.
Account Management / Billing
eSignal offers online Account Maintenance for those who wish to manage their own account(s). Account Maintenance provides 24 / 7 access to your account information, as well as many other benefits:
- Add / delete services (exchanges, news services, etc.)
- Pay your bill
- Change passwords
- Restart an account
- View billing history
- Update credit card
Find out more about Account Maintenance and General Billing.
Product Training Video Library
In addition to the eSignal video clips previously referenced, we have archived a host of other eSignal-related courses. Please check out the selection of pre-recorded videos listed toward the bottom of the eSignal Product Training page.
eSignal Forums
The eSignal Forums are a powerful tool for learning about eSignal and for interacting with other traders. The forums are a great place to talk about customizing formulas, new trading strategies, how to get the most out of eSignal and much more. It's an essential communication tool to stay on top of current events and to be a part of our community of users. To read and respond to all posts, register for the eSignal Forums today. Registration is free.
By registering for our forums, you'll automatically be registered for our File Share area. File Share is a cross between a public library and a private storage room. You can use the File Share area to post screen shots or charts to share or as a way to save important files in case you need to access them while traveling.
eSignal KnowledgeBase
Visit the eSignal KnowledgeBase to search for any eSignal-related topic and find answers to frequently asked questions.
CME Group Fee-Waived Globex Data
We have partnered with a number of brokers and the CME to waive the normal CME Globex exchange data fees, as long as a set number of requirements are met. Learn more about this exciting CME exchange data fee waiver program.
Learn How to Trade with eSignal
Need more hands-on training? We offer a variety of classes for every level of trader.
Important Announcements and Network Status
For information about your eSignal service or the status of the network, you can access a special section of the eSignal Forums.
Contact Us
To contact eSignal Technical Support or Customer Service, please visit our Contact Us page.
You could earn up to $100 per referral in credit toward your eSignal subscription!
Join us for a FREE online seminar on how to use eSignal or Advanced GET to trade the markets.
We have deals
just for our loyal customers!
