System Requirements

Operating system: Microsoft Windows 98, 2000, NT or XP
Java version: 1.4
Color quality: 8 bit
Internet browser: MSIE 5.5
Cookies: Enabled

Java Virtual Machine

To work properly, requires Sun Java, version 1.4 or later. Microsoft XP does not have Java installed by default. If you DO NOT have Java installed, you will see the following message at the top of your browser:

Clicking on the prompt (“Install ActiveX Control”) will allow you to install the latest version of Sun Java. When you receive the prompt shown in the following screen shot, click “Install”.

Next, select the Typical setup and click “Accept”. This will install the latest version of Sun Java.

Operating System

requires Microsoft® Windows® 98, 2000, NT or XP. These operating systems can be found at: http://www.microsoft.com/windows/. Some versions of these operating systems may require Service Packs, which can be found at: Windows® Update.

Color Quality

At a minimum, the 8-bit color setting is recommended.

Browser

To function properly, must run on the 5.5 version or higher of Internet Explorer. You can download Internet Explorer from: http://www.microsoft.com/ie/ or Windows® Update. Keep in mind that may run on other browsers (i.e., Netscape, Firefox) but is designed and supported for use with Internet Explorer (5.5 or higher).

Cookies

Enabling Cookies is recommended (although not required) for . In Internet Explorer 6.0+, this setting can be found under Tools, Internet Options, and, then, under the Privacy tab (Security tab for MSIE 5.5).

Firewall / Anti-Virus

If your computer is protected behind a network firewall and experiencing difficulty, contact your network administrator to verify that you are allowed outgoing connections on port 2812. Additionally, some anti-virus programs may need to be configured (in some cases un-installed) to allow access to mc.esignal.com.

Test Pop-Up

will not launch properly if you have pop-up blocking software enabled. The "Test Pop-up" feature allows you to test for pop-up blockers. If a pop-up blocker is detected, you will see the following message at the top of your browser:

If you see this message, you will need to turn off your pop-up blocker or configure the settings to allow access to mc.esignal.com. In some cases, you may need to remove or un-install the pop-up blocker completely for to work.